Account Manager

Ready to take the next step? Morsekode is looking for an Account Manager with 5-7 years agency experience to join our growing account and strategy team. If you’re a curious, ambitious account leader in the making, we need to talk! Our ideal candidate will have proven success growing relationships within large client organizations, with experience in healthcare, digital strategy and/or content strategy.

A strong alignment with and proven demonstration of Morsekode’s core values: Driven. High Standards. High Belief. We are relentless in our pursuit of excellence and celebrate it when we arrive.

• Collaboration. We win as a team. It takes a village to generate an award winning idea.
• Communication. We listen and we connect at all levels, at all times. 
• Problem Solving. Creatively. We are constantly curious and always determined to find new solutions. 
• Positivity/Genuineness. We look for opportunity in every challenge, because we care.

JOB REQUIREMENTS:

• Establish and manage client expectations. 
• Collect information on client-initiated requests, formulate solutions, articulate into statements of work (SOWs), and present to the client for approval. 
• Oversee the entire development process, final delivery and ongoing analytics of client solutions. 
• Oversee client revenue and profitability. 
• Grow Agency business within existing accounts.

QUALIFICATIONS AND SKILLS:

• Contribute to the development of client presentations. 
• Play an active role in presenting strategic thinking to clients on a regular basis. 
• Become the reliable, tech-savvy partner clients depend on. 
• Occasionally write strategy and creative briefs, and present them to clients and the Agency teams. 
• Continually develop, broaden and deepen your skill sets; attend external courses and seminars to gather insights and share with the team; participate in professional organizations; and keep up to date with industry trends and standards, always thinking of how to integrate emerging trends into client work. 
• BA/BS degree in marketing, business, or a related field, or the equivalent combination of education and experience. 
• Extensive experience in a digital agency and/or marketing agency environment managing multiple clients and projects. 
• Considerable experience in digital project management, which should include leading multiple, concurrent, complex, and highly visible digital projects. 
• Experience with quality assurance procedures on interactive projects, and quality control on all projects. 
• Basic familiarity with components of a website (e.g., servers, domain names, HTML/CSS, programming languages) and how to manage video production initiatives. 
• Digital production experience managing the development of websites; online media, social media and email marketing project experience strongly preferred. 
• Familiarity with emerging technologies including content management systems, social media, Google Analytics, Microsoft Office, and Apple hardware preferred. 
• Experience planning, scheduling, and coordinating production changes strongly preferred.