Communication Consultant

UnitedHealth Group

UnitedHealth Group is a distinctively diversified health and well-being company headquartered in the United States, and a leader worldwide in helping people live healthier lives and helping make the health system work better foreveryone.

We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities in clinical expertise, advanced technology and data and health information uniquely enable us to meet the evolving needs of a changing health care environment.

Position Details

Communication Consultant
Twin Cities Metro
Minnetonka, MN

No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. You'll help improve the health of millions. And you'll doyour life's best work.(sm)

This position will serve as a key member of the UnitedHealthcare Internal Communications team and will support - through project management and execution - team priorities, including a new intranet and companywide communication campaigns. This person will report to the Director of Internal Communications.

Primary Responsibilities:

  • Support UnitedHealthcare intranet efforts through strong partnerships with leaders in other line of business segments
  • Project manage communication programs and meetings that span across UnitedHealthcare, developing innovative approaches
  • Consult with the lead internal communicators responsible for the shared services to forecast and plan resource requirements
  • Research and recommend storytelling angles for key company meetings and editorial
  • Create presentations, communication plans and other materials as required
  • Monitor and measure efficacy of internal communications, performing conceptual analyses as needed
  • Prioritize work to support the most crucial communication needs
  • Improve the quality, consistency and efficiency of existing communications within the organization

Required Qualifications:

  • Bachelor's degree in English, Marketing, Communications, Journalism or Public Relations 
  • 5+ years of corporate communication experience, including communication campaign management, planning, editing and proofreading 
  • 5+ years of experience writing, editing and proofreading in a deadline-driven environment 
  • Experience maintaining / managing a website (intranet), including working with IT and / or design vendors and agencies 
  • Proficient with Microsoft programs (e.g., Excel, PowerPoint, Outlook, SharePoint) 
  • Self-driven and resourceful 
  • Experience with internal social media platforms 
  • Project management experience 
  • Creative thinking, the ability to understand the relationships and interconnections among projects, and logistics management are crucial success factors 
  • Work in a collaborative setting with UnitedHealthcare Internal and External Communications and UnitedHealth Group Corporate Communications teams 
  • Navigates across the organization (, matrix structures, leadership, key stakeholders) 
  • Demonstrates knowledge of our business (e.g., organization structures, business strategies, current initiatives, goals and objectives)

Preferred Qualifications:

  • Mastery of AP style
  • Experience in managing employees
  • Experience in the health care industry
  • Communications measurement
  • Internal communications
  • Adobe Master Collection programs (e.g., PhotoShop, Dreamweaver) including video / audio file editing and file conversion

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