Communications Specialist

Overview:

As part of Sleep Number’s corporate communications team, the Communications Specialist will work closely with the employee communications manager, and provide support to members of the public relations team by:

• Developing, managing and executing comprehensive and innovative communication plans that drive employee engagement for a wide range of initiatives. 
• Delivering written and visual content across a variety of mediums, including internal editorial channels and a digital platform that allows employees to share curated content via social media. 
• Supporting public relations strategies that increase awareness and consideration for Sleep Number products and corporate priorities.

Responsibilities:

• Communication planning and consulting: develop, manage and execute communication plans and programs that translate complex ideas into concise communications that tell a cohesive story, engage employees and inspire action. 
• Excellent writing: Write clear and compelling stories and other communication materials for internal and external audiences. 
• Channel management: write, format/design and publish communications, including a bi-weekly all-employee e-newsletter, intranet content and building monitor displays reaching multiple locations. 
• Content management: manage the editorial calendar and distribution logistics for companywide communications, and work with partners to identify opportunities to cross-leverage content internally and externally. 
• Social advocacy program management: manage content and user-adoption strategies for an employee social media program. 
• Research: Conduct research by collecting data and insights to inform a thoughtful and strategic communications approach. 
• Relationship management: build relationships and collaborate with key internal and external partners, subject matter experts and leadership to ensure the right audiences receive the right information at the right time. 
• Public relations support: manage daily media monitoring report and assist with other public relations activities, including writing, event support and strategic planning.

Qualifications:

• 3-5 years communications, marketing, Public Relations and/or social media related background required 
• Agency experience preferred, but not required 
• 4-year bachelor’s degree in communications, public relations, journalism, integrated marketing, social media, or liberal arts degree. 
• Exhibits strong writing skills. 
• Able to interact with all levels of the organization and influence decisions with tact and confidence. 
• Thrives in a fast-paced, ever-changing, results-oriented environment where priorities are constantly shifting. 
• Strong customer-service orientation and interpersonal skills. 
• Fosters teamwork and collaboration to contribute to a positive workplace. 
• Able to handle highly sensitive information and situations effectively. 
• Able to organize and prioritize work, meet deadlines, solve problems, be flexible, and work independently. 
• Able to identify and follow a set timeline for approvals and distribution of content. 
• Proficient with Microsoft office suite and social media channels.