Digital Marketing Specialist

The Joint Commission

About The Joint Commission:

An independent, not-for-profit organization, The Joint Commission accredits and certifies nearly 21,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards.

Our Mission:

To continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value.

Vision Statement:

All people always experience the safest, highest quality, best-value health care across all settings.

Position Details

Digital Marketing Specialist
Northern Illinois
Oak Brook, IL


Under the direction of the Director of Marketing Operations, this position is responsible for the execution and measurement of Enterprise Marketing programs. This position partners with other marketing teams to develop and execute successful marketing programs to acquire and nurture leads and yield transactional purchases for products and services throughout the Enterprise. This position requires data management and reporting for the entire department.


Manages and executes marketing programs that drive leads, opportunities, and transactional sales, which may include Webinars, online campaigns, emails, social media campaigns, content marketing campaigns, cross-marketing initiatives, and others.

  • Develops program plan documents that articulate details such as objectives, target audience, key message, project plans, initiatives, program sequencing, metrics and opportunities. 
  • Maintains monthly and quarterly metrics for all marketing programs. 
  • Manages and maintains marketing data, including imports and clean up. 
  • Creates, tracks and manages targeted campaigns to drive qualified leads and opportunities through Marketo and Salesforce. 
  • Implements marketing programs that span digital channels-email, search, digital content, web, and social media. This may include coordinating with external agencies and vendors. 
  • Communicates directly with clients and prospects via email, phone, webinars, and in person on Enterprise products and services. 
  • Collaborates with internal stakeholders on marketing programs.


  • Three or more years of professional marketing experience. 
  • Experience in a demand generation/downstream marketing/marketing operations role preferred. 
  • Bachelor degree in marketing, communications, or related field. 
  • Experience managing marketing activities in Marketo or other automation platform. 
  • Proficiency with CRM systems and data integrity. 
  • Experience with Salesforce campaigns and reporting preferred. 
  • Possess knowledge of digital marketing channels – email, OLA, search, digital content, web, and social media. 
  • Experience with programmatic OLA preferred. 
  • Demonstrates strong problem solving and analytical skills. 
  • Effective verbal and written communication skills. 
  • Familiarity with the healthcare industry a plus. 
  • Strong PowerPoint and Excel skills required as well as proficiency with the entire MS Office suite. 
  • Excellent planning, organization, and scheduling skills. 
  • Able to work independently with limited direction. 
  • Strong interpersonal skills. 
  • Highly self-motivated. 
  • Anticipated travel requirements (up to 15%).

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