Account Coordinator

The Account Coordinator is responsible for program management across all facets of the Predictive ROI business unit. This position requires a strong background and understanding of marketing strategy and tools. It also requires someone who is strongly detail-oriented, good at problem-solving and has the ability to manage multiple projects and deliverables at the same time. This position is client facing meaning a good candidate will be able to exemplify a professional and can-do attitude within a complex and dynamic agency culture.

To be eligible for the Account Coordinator role, the individual has shown a high level of success in mastering their duties, has proven leadership, communication and a background of working in a marketing agency.

The role with be structured with an understanding that as we are growing, the individual in the Account Coordinator role will need to be able to mold and modify the position for themselves.

• The day-to-day point person for all projects and activities for our clients’ accounts.
• Will be responsible for managing and building relationships with all Predictive ROI clients.
• Should have a strong understanding of the client’s business and be able to act as an extension to their marketing department.
• Must have strong communication skills virtually and through the phone.
• He/she has to be comfortable with picking up the phone to call clients as needed.
• Will review deliverables to ensure they are error-free and can go to the client with minimal revision.
• Create and manage project schedules/timelines and consistently meet deadlines.
• Can work independently on assigned projects, keeping supervisor informed as needed, exhibiting good judgment, and decision-making skills.
• Solicit and understand client feedback on all jobs.
• Create work orders/projects accordingly through our Teamwork.com system.
• Send weekly status/update emails to clients that include what projects have been completed and what we may need from the client.
• Lead weekly/bi-weekly calls with clients to provide projects updates and ensure we are on track.
• Document meeting minutes and send a recap to the client immediately following the meeting.
• Participate in occasional travel to client locations, conferences, and events.
• Has the ability to work remotely and virtually collaborate with teammates and clients.

• 2-3 years of experience of account management in the digital advertising industry.
• Proven ability to perform in a fast-paced environment.
• The ability to take clear instruction and execute flawlessly.
• Proactive thinking and ability to bring new ideas and procedures to the table.
• Ability to work well independently and under pressure, as well as be highly responsive to clients.
• The ability to multitask between client responsibilities, management responsibilities, and agency responsibilities.

• Work from home
• Profit Sharing 
• Flexible PTO
• $40,000 Salary