Communications Specialist

The Communications Specialist will effectively and efficiently manage and execute internal communications materials and internal campaigns to OptumRx Operations team members surrounding significant planned and unplanned events. Manage the development and distribution of communication to support OptumRx Operations priorities and support broader OptumRx internal communications tactics.

This communications consultant will be expected to operate independently in support of OptumRx Operations. This includes helping to create the internal communications plan, executing on the plan and continuously looking for new and creative ways to enhance the communications with this growing function. Candidates should possess an in-depth knowledge of effective communication mediums and possess strong business writing, critical thinking and relationship building skills.

Positions in this function design and coordinate internal company communications.

Primary Responsibilities:

• Development and coordination of communications to OptumRx operations team members, establishing consistency in approach and alignment of external messages 
• Work closely with other business partners (including all other Optum lines of business and UnitedHealthcare partners) to coordinate communications to OptumRx operations team members 
• Work with key staff, integrate and implement feedback from stakeholders and audiences on effective communication techniques and respond to requests for clarification of existing communication efforts 
• Work closely with internal stakeholders and other communications colleagues to strengthen various internal communication channels (e.g., Be Well campaign, Hub Connect presence and leader meetings) 
• Maintain strong working knowledge of OptumRx and OptumRx Operations business policies and procedures 
• Assist in the communication strategic planning process 
• Analyzes and investigates 
• Provides explanations and interpretations within area of expertise

Required Qualifications:

• Bachelor's Degree (or higher) in Business / Marketing, Communications, Public Relations or related field 
• 3+ years of experience editing 
• 3+ years of project management experience 
• 3+ years of writing experience, in marketing, communications or public relations 
• 2+ years of experience in the healthcare or operations environment 
• Proficient with Microsoft Word (creating and editing documents), Microsoft Excel (data entry / sorting and analysis), Microsoft PowerPoint (creating and editing slides), and Microsoft Outlook (email and calendar)

Preferred Qualifications:

• 3+ years of experience communications plan development 
• Experience with Jive (social platform) and / or Microsoft SharePoint with the ability to access project specific documents, check-out and check-in documents in the document libraries, and notify others of changes 
• Data Tracking Systems experience (mailer tool to analyze distribution numbers, click rates and how effective outgoing communications are tracked)