Statement of Purpose: I am responsible for managing an ambitious team with the knowledge and strategic direction to drive client satisfaction through industry-leading digital advertising services.
Report to: Director, Digital Advertising Services
Client Performance - High client satisfaction by working with your team of analysts to set solid strategy, ensure high quality deliverables and optimizations, and removing obstacles standing in the way of your team ability to execute.
Partner & Team Onboarding - Executing Rocket Clicks way of onboarding new partners and team members, committed to a extraordinary and smooth experience setting the tone for the future success.
Professional Development - Leveraging your deep seeded passion and commitment to development in both technical strategy and execution, but also professional individual growth for all your team members.
Resource Management & Service Quality Assurance - Lead your team with clear, concise and consistent communication, manage workflow, and uphold 100% accountability to guarantee that we do what we say we are going to do!
Living our Core Values both Personal and Within Your Team
Demonstrate the Rocket Clicks values in the work you do and the way you interact with both clients and your team:
- Curiosity- We crave knowledge because we want to be the best at what we do.
- Emotional Intelligence- We are empathetic and conduct ourselves with composure and self awareness.
- We Reach- We are proactive self-starters in pursuit of constant improvement and growth opportunities.
- Inspire Confidence- We are smart and transparent; people trust our decision making.
- Ego Free- We prioritize what’s best for the business over what's best for ourselves.