Digital Project Manager

Epic Creative

A recipient of the Milwaukee Journal Sentinel "Best Places To Work" honor, EPIC Creative is a top five southeastern Wisconsin ad agency developing campaigns and strategies on a local, regional and global level. Our success is absolutely, unquestionably, positively and most certainly rooted in our people. By investing in our people, we're ensuring an unparalleled culture, a fulfilled client roster and most importantly a healthy bottom line. Located in West Bend, WI we are fueled by the fresh country air in our lungs and a collaborative, empowering environment.

Position Details

Digital Project Manager
Southeast Wisconsin
West Bend, WI

As a Digital Project Manager, you’ll be responsible for managing website projects, maintaining project schedules and coordinating production team resources using an agile process. In other words, you’re a people person at heart, a motivator—one who just happens to have a deep understanding of web-design standards and project-management methodology. You’re unflappable, able to work on a retargeting campaign for fertilizer one minute, a microsite for a global computing company the next—and then pitch in on print, social media, public relations, content development and video projects as needed. Thanks to your easy rapport with team members and can-do attitude, you contribute to the success of all projects by ensuring smooth creation and delivery of work efforts. You’re a bona fide subject matter expert on any project you touch, the go-to person for questions on scope, progress, scheduling, personnel, budget and everything in between. Problem solving and critical thinking skills along with the ability to build and foster relationships based on trust and honesty is critical to the success of this position.

You’ll be a success in this position because you know organization and inspiration are not mutually exclusive. You’re able to see the big picture while keeping meticulous tabs on the small details, which lets you ensure projects are completed on time, within budget and to the client’s satisfaction.


  • Partnering with account management team to understand and execute client requests 
  • Managing the scope, resources, budget and project schedule with minimal guidance from the Account Manager by maintaining a high level of organization and management 
  • Resolving schedule conflicts and proactively guiding projects through internal processes and programs by problem-solving and resolving issues through peer collaboration and best-practice adherence 
  • Clarifying and communicating project objectives and success criteria to team 
  • Creating and executing project work plans and revising as appropriate to meet changing needs and requirements 
  • Reviewing deliverables prepared by team before passing to Account Managers 
  • Effectively applying our methodology and meeting project standards Ensuring project documents are complete, current and appropriately stored 
  • Collaborating with the SEO team, developers and other parties, establishing the vision and analyzing tradeoffs between usability and performance needs Ensuring approved requirements are developed in sufficient scope and detail to result in the delivery of a solution that meets customer needs 
  • Ensuring that projects are completed according to schedule and within budget 
  • Attending and facilitating internal and client meetings as required 
  • Maintaining awareness of current industry environments that shape opportunities for client solutions
  • 4-6+ years of project management with B2B & B2C clients, agency experience strongly preferred 
  • BS/BA in marketing or related field or additional related experience
  • Experience in leading digital/web related projects, site redesigns, etc. 
  • Ability to foster and lead positive relationships with clients, external partners and internal teams 
  • Ability to drive thought leadership for the client and the agency 
  • Great attention to detail and highly organized 
  • Excellent oral and written communication skills 
  • Ability to manage many projects simultaneously 
  • Experience working with large/complicated sites and high-profile clients 
  • Strong interpersonal, analytical, problem solving, negotiating, influencing, facilitation, organizational, prioritization, decision-making and conflict resolution skills 
  • A solid understanding of project management methodology, including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings 
  • Intermediate computer skills required; MAC, Keynote, Sharepoint, MS Office Suite. Adobe Photoshop, Trello and Workamajig software knowledge a plus

Salary is commensurate with experience. Full benefit packages including paid vacation, ten paid holidays, long-term disability, cafeteria insurance plan, and retirement plan contributions.

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