Bachelor’s degree required, advanced degree preferred
5+ years of experience leading digital projects and/or digital component of cross-enterprise projects, including experience with:
- Management of website initiatives and enhancements
- Management of data initiatives and enhancements
- Development of content strategy and governance model
- Metrics development to show ROI
- Management of external relationships
- Management of budgets
- Management of team and individuals
Strong, professional team player who can communicate, collaborate, and influence effectively with stakeholders at all levels of the organization, strong executive-level presence and deep subject matter expertise
A wide degree of creativity and latitude is expected
Experience in effectively choosing, deploying and using digital software/online applications
Solid understanding of IT development specifically the integration and translation between front-end design to back-end code and development
Depth of experience with user interface/user experience (UI/UX) including but not limited to user acceptance testing models, quality assurance testing platforms, and technology standards and best practices
Experience working with vendors and consulting firms (e.g. UI/UX design, web development)
Experience building the seamless customer experience with background in customer journeys and buyer personas
Strong strategic planning and leadership skills
Excellent project delivery/implementation skills and commitment to deadlines, processes, and policies
Energetic, flexible, and highly proactive; a proven team leader who has positively and productively impacted strategic initiatives
Excellent presentation and oral and written communications skills
Comfortable working with colleagues in a variety geographic location