Manager of Volunteers & Donations

This position is responsible for overall coordination and management of volunteers, including but not limited to volunteer groups, meal program volunteers, evening and weekend volunteer events, training staff on volunteer management, and more. This position is also responsible for the receipt of donations, donation sorting, and donation distribution. Additionally, the Manager of Volunteers and Docations manages the Cream City Garden and oversees garden volunteer opportunities, as well as miscellaneous fund development and volunteer tasks as assigned.

Essential Duties and Responsibilities

Volunteers:

• Coordinate and provide oversight to recruit/retain and grow a diverse team of volunteers from various sources including faith-based organizations, individuals, families and the community in general. 
• Identify volunteer projects that meet both the needs of the organization and make the best use of the talents and interests of the group or individual that is volunteering.
• Ensure that volunteers receive prompt screening, training, placement, and support and follow up. This includes planning, organizing and implementing volunteer orientation, recognition events and activities. 
• Schedule and lead volunteer groups, including scheduling meals for the shelter guests for each night of the year and managing the calendar of volunteer groups and projects. 
• Coordinate community/volunteer involvement during donation drives (Giving Tree, Undy 500, etc.) to ensure Guest House is receiving necessary items in a timelyfashion.

Donations:

• Coordinate the intake and distribution of donations from the community, including coordinating with partnering organizations and donors, sorting and organizing donations, and overseeing the disbursement of donation items to staff and departments inneed. 
• Give facility tours, conduct speaking engagements, attend community events, and represent the organization publicly. 
• Work with Fund Development team in the development and implementation of the annual fund development plan for theorganization. 
• Other projects and duties as assigned by the Senior Manager of Strategic Development.

Garden:

• Supervise the Development Associate in co-facilitating the Guest House Cream City Garden committee and leading the recruitment of volunteers for garden projects that run throughout theyear. 
• Lead and facilitate Cream City Garden activities and participate and lead gardening events, garden and tend plants themselves when necessary throughout Garden season.
• Organize Fall Harvest event and Garden Kick-Off event, and support other fund development events such as the Golf Outing and Summer Social. 

Qualifications:

• Ability to plan, implement and follow through on assigned projects to meet goals and objectives of the Guest House. 
• Ability to work independently as well as cooperatively with other staff, including fund development team members and others from the community. 
• Experience with volunteers, events, or fund development. 
• High-level organizational skills.
• Excellent verbal and written communication skills, including the capacity to create professional and technical documents.
• Ability to utilize a computer, and programs such as Microsoft Office Suite adeptly. 
• Ability to learn new skills and apply knew knowledge quickly. 
• Ability to work in an economically and racially diverse environment with respect and dignity. 
• Ability to effectively manage multiple projects with changing priorities. 
• Ability to be available for evening and weekend work. 
• Must maintain a valid Wisconsin driver’s license, vehicle insurance, and reliable transportation in compliance with agency requirements.

Training and Experience:

• Bachelors Degree in Sociology, Human Services, Marketing or a related field preferred, plus two to four years of relevant experience. 
• Past history of working with volunteers and/or in fund development. 

This position description indicates the general nature and level of work expected of the employee. It is not designed to cover or contain a comprehensive listing of duties or responsibilities required of the employee. The employee may be asked to perform other duties as required. The employee may occasionally lift, push or pull up to 50 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Guest House of Milwaukee, Inc. is an equal opportunity employer and service provider.

Generous benefits package available to all eligible employees including health, dental, and life insurance, and paid time off. The Guest House of Milwaukee may be an eligible employer for government student loan forgivness programs.