Senior Account Manager

EPIC Creative

A recipient of the Milwaukee Journal Sentinel "Best Places To Work" honor 3 years running, EPIC Creative is a top five southeastern Wisconsin ad agency developing campaigns and strategies on a local, regional and global level. Our success is absolutely, unquestionably, positively and most certainly rooted in our people. By investing in our people, we're ensuring an unparalleled culture, a fulfilled client roster and most importantly a healthy bottom line.

Position Details

Senior Account Manager
Southeast Wisconsin
West Bend, WI

Senior Account Managers manage marketing programs for B2B and B2C clients. They are accountable for directing agency activities for their clients including strategic planning, budgets, timelines and successful completion of projects to clients’ satisfaction. This position works closely with senior management and directors, who are responsible for their accounts, to meet clients’ objectives.

  • Responsible for planning strategy, maintaining timelines, managing budgets working closely with project management to make sure projects are completed on time, within budget and to clients’ satisfaction 
  • An expert – all knowing as to the status of your accounts, regardless of responsibility level, making sure work is done on time and on budget, collaborating with project managers and production teams 
  • Immerses self in client’s business and not only champions ideas but knows how to effectively collaborate in order to bring those ideas to life 
  • Communicates with clients on all matters, including expectations, scope creep and issues of a sensitive nature with professionalism 
  • Nurtures current business relationships as well as generates revenue through discovering untapped business opportunities 
  • Coordinates monthly client billing, reviewing and approving invoices prior to sending. 
  • Prioritizes all account activities to achieve optimum efficiency and profitability 
  • Ability to write and edit copy for briefs/proposals/case studies, is a clear communicator and engaging presenter 
  • Collaborates with each department effectively toward a common goal of delivering groundbreaking, results-driven creative 
  • Accountable for quality control on all assignments from print to digital to video and so much more
  • 5-7+ years of integrated communications experience, agency experience strongly preferred 
  • BS/BA in Marketing or related field or additional related experience 
  • Possesses an integrated background with online/offline expertise 
  • Demonstrate effective communication and creative problem-solving skills 
  • Excellent verbal and written communication skills 
  • Strong organizational skills. Ability to drive thought leadership for the client and the agency 
  • Ability to work under deadlines and manage numerous projects 
  • Acts as trusted advisor for multiple clients 
  • Ability to handle sensitive client interactions with tact and diplomacy 
  • Thrives in a fast-paced environment, is flexible and able to roll with changing scenarios 
  • Experience in program measurement and analysis
  • Proven manager who can effectively oversee various projects while partnering with project management 
  • Desire to work cooperatively with others as a team player

Salary is commensurate with experience. Full benefit packages including paid vacation, 10 paid holidays, cafeteria health plan, and retirement plan contributions.

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