Senior Communications Specialist

Careers that Change Lives

The Senior Communications Specialist is a part of the internal communications team within Corporate Communications and plays a critical role in supporting the Medtronic internal communications strategy. He/She will help advance and transform our work, support internal storytelling, and the storytelling platform. This role will serve as the internal editorial operations lead, supporting the editorial manager and collaborating with communicators across different business groups, geographies and corporate functions within the company. Building relationships and trust with this cross-matrix network is critical to the success of this role and the operations of the internal storytelling effort. Confidence in interactions as well as extreme attention to detail are a must for this position.

This role is also responsible for ensuring consistency of on-brand messaging across the intranet and other internal corporate channels, as well as enabling a data-driven strategy that drives our approach and enhancements.

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

• Support the team leader in advancing the internal communications strategy through key partnerships and research/data collection 
• Supports the corporate internal communications plan and, in some cases, responsible for specific elements of it 
• Handles the creation and implementation of multiple forms of internal strategic communication activities, programs and content guided by the Medtronic Mission and overall business strategy 
• Leads strategies, produces content, and may organize events to help align the organization's goals in support of greater employee engagement and business impact 
• Helps to advance our internal storytelling capability and is a critical player in support of the internal storytelling platform - responsible for planning, storytelling, writing and editing 
• Manage the day-to-day operations of the cross-matrix body that is responsible for creating and publishing content to the intranet, including facilitating and supporting regular communications, answering questions, guiding and training new network members, annual in-person engagement, etc.
• Edits and publishes stories and other key content in accordance with our content strategy 
• Responsible for ensuring all content in the intranet meets the robust governance requirements 
• Meticulously manages all details surrounding the master editorial calendar, in partnership with the editor 
• Supports operation of the council – the body ultimately responsible for advancing our digital employee communications, demonstrating internal communications value to the business, and advancing the function into a center of excellence 
• Manages the quarterly analytics reports, which includes coordinating with internal communications partners to ensure cross-company measurement results reporting to leaders 
• Support the internal communications team, intranet editor and Sr. Manager of Internal Communications on various projects as needed 
• Raise risks and concerns as necessary

Must Have: Minimum Requirements

EDUCATION REQUIRED:

• Bachelor's degree in communications or public relations

YEARS OF EXPERIENCE:

• 4+ years’ experience in internal communications or public relations field in a corporate and/or agency environment with a Bachelor's degree; 2+ years' experience with an advanced degree

SPECIALIZED KNOWLEDGE REQUIRED:

• Experience with or working knowledge of programs and applications such as PowerPoint, Microsoft Office 365, SharePoint and various desktop publishing

Nice to Have:

• Healthcare industry experience preferred
• Prior Medtronic experience
• Agency experience a plus
• Experience working in a highly matrixed organization
• Excellent verbal, writing, editing and organizational skills
• Unwavering attention to detail
• Willingness to learn and implement the Medtronic brand voice in communications
• Effective collaboration with colleagues, teammates as directed; possess sense of teamwork. Superb people skills – must be comfortable working with colleagues both in person and remotely, across time zones and geographic regions
• Proven ability to effectively manage multiple tasks
• Accuracy, accountability, and strong organizational skills are essential to a successful performance