Social Media Coordinator

EPIC Creative

A recipient three years in a row of the Milwaukee Journal Sentinel "Best Places To Work" honor, EPIC Creative is a top five southeastern Wisconsin ad agency developing campaigns and strategies on a local, regional and global level. Our success is absolutely, unquestionably, positively and most certainly rooted in our people. By investing in our people, we're ensuring an unparalleled culture, a fulfilled client roster and most importantly a healthy bottom line. Located in West Bend, WI we are fueled by the fresh country air in our lungs and a collaborative, empowering environment.

Position Details

Social Media Coordinator
Southeast Wisconsin
West Bend, WI

The Social Media Coordinator (SMC) is responsible for creating compelling, relevant social content that engages the audiences and promotes interaction with the brands of EPIC Creative’s clients. The SMC should be experienced in a wide range of social media skills, including strategy, B2B, B2C, content development, brand voice, analytics and paid advertising. The SMC must also stay current on changing trends in the social media landscape and develop a strong understanding of our clients’ brands, products and services.

The SMC will be expected to contribute to creative and strategy meetings, working with and educating other departments’ personnel on social opportunities as they relate to broader marketing campaigns. This individual must be able to engage everyone from nuclear and chemical engineers to 18-year-old small animal lovers within each client’s brand voice. Proficiency in all major social channels is essential.


  • Manage and develop content for multiple brands and social media platforms 
  • Support social media platforms with journalistic/storytelling techniques to produce valuable content and drive engagement 
  • Be an industry leader in social media trends and techniques 
  • Support community management for multiple brands 
  • Adapt to multiple brand voices and industries, both B2B and B2C 
  • Measure and report performance on social media platforms 
  • Create and manage social ad campaigns 
  • Collaborate with other agency departments, including graphic design, digital, copywriting and web 
  • Assist in internal education, social trends and client pitches 
  • Be an early adapter to changing social trends and strategy
  • Bachelor’s Degree in relevant or related field 
  • 1-3 years of experience in social media, agency experience preferred 
  • Strong writing skills 
  • Ability to multitask 
  • Self-motivated and strong work ethic 
  • Demonstrated proficiency in Facebook, Twitter and LinkedIn community management 
  • Excellent attention to detail 
  • Ability to successfully adapt to each client’s brand voice 
  • Experience managing both B2B and retail communities 
  • Ability to think strategically 
  • Team player

Salary is commensurate with experience. Full benefit packages including paid vacation, 10 paid holidays, cafeteria health plan, and retirement plan contributions.

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