Tour Manager

Manifesto is seeking an organized, driven, and passionate Tour Manager who thrives on great communication, social engagement, and seamless execution of client programs and events. The candidate will be a natural problem solver who has excellent organizational skills, can manage deadlines and deliverables, and who can be the primary brand ambassador for the agency on behalf of the client. The Tour Manager will spend the first 2-3 weeks coordinating our client, University of Wisconsin- Madison’s, Summer Road Tour which will include event research, schedule and routing development, and management of 3rd party vendors. The role will then transition to lead the tour during the 14-16 week program and will be responsible for moving the client asset from one location to the next, organizing on-site events and volunteer training, and being the face of the Manifesto agency to the UWMadison at each key event. The Tour Manager will also work to support Creative Services with trafficking creative deliverables, establishing schedules, internal check-ins, and manage dates and gates of the project.

PRIMARY RESPONSIBILTIES:

Client Services

• Manages project communication with client (dates, deliverables, scope, etc.)
• Traffics and organizes deliverables, client approvals, etc.
• Manages program budget and workback schedule
• Daily communication with clients and active problem solving and trouble shooting
• Schedule and routing management and planning (research and key events)
• Weekly/monthly reporting against KPI’s and program objectives
• Actively works with Creative, Strategy, and Production to develop work that meets client objectives, achieves intended results, and meets agency’s standards of creative excellence
• Effectively balances client and agency demands to deliver high quality work
• Builds rapport with Managing Director, Creative Director and Creative team

Event Execution

• Participate in load in and load up of event materials into truck while following DOT rules and regulations
• Event oversight of volunteer staff, ensuring they are positively representing both the client and agency
• Operate tour vehicle safely and responsibly.
• Adhere to all DOT rules and regulations while touring
• Manage and report tour finances (expense reporting, hotel allowance, etc.)
• Develop and maintain a positive ongoing relationship with event contacts and university personnel in touring markets
• Ensure reporting on promotion’s progress is completed within 48 hours of each event including recaps and photos
• Ongoing consumer interaction during events
• Coordinate daily schedules with management team and coordinate with volunteer staff
• Ensure program and employee compliance with all company, client-based, State and Federal guidelines

Production Management

• Manages vendors for on time and on budget delivery of assets
• Budgeting and sourcing of production elements from 3rd party vendors
• Management of timelines and deliverables for all sourced and 3rd party deliverables (digital, video, etc.)
• Routing and on-site scheduling and coordination with 3rd parties

Development, Training, and Mentoring of others

• Ability to train on site brand ambassadors and volunteers

Administrative

• Responsible for recapping events, meetings, and providing clear action items
• Meeting scheduling for internal teams or external client coordination
• Scheduling and routing development for key events
• Weekly expense reconciliation for project
• Weekly event recap & reporting

Key Characteristics

• Resourceful - Actively manage vendors, client communication, and consistent deadlines - a willingness to roll up the sleeves and when necessary
• Positive – motivates and excites clients, the team, and vendor staff
• Strategic - Excellent communication skills; capable of distilling complex challenges into actionable information
• Ambitious - skates to the puck and sees opportunity where others do not; constantly looking for opportunities for growth 
• Proactive - needs to see around the corner; constantly seeking new opportunities and bringing ideas and suggestions to the team and to the client 
• Energetic – brings excitement and passion to the work 

Skills/Compentencies:

• Ability to adapt quickly and adapt tool usage across platforms Keen understanding of integrated marketing including digital, experiential, campaigns, branded content, and employee engagement.

Qualifications:

• Bachelor’s Degree in Business, Marketing, Advertising, Communications or similar field 
• Experience as a brand ambassador, event/project management experience or comparable experience is preferred, but not mandatory 
• Able to lift up to 50lbs 
• Able to travel up to 75% 
• Have a valid driver’s license and clean driving record at all times while under contract

Compensation & Benefits Compensation is commensurate with experience.